Privacy Policy

Revision date: May 12, 2009

Introduction

At KoalaKitchen.com, we recognize your right to privacy and are committed to helping you protect it. This Privacy Policy is designed to help you understand what information we collect and what we do with it. By using KoalaKitchen.com, you agree to the terms and conditions below. From time to time we may need to update this policy; please refer here for any new information.

Personal Information

The only time KoalaKitchen.com collects personal information is during the checkout process. We only collect information that is essential for billing and shipping. This information will only be shared with companies that are directly involved in the ordering process. It will not be sold, rented, or traded with any other companies or organizations. Information about which pages on KoalaKitchen.com are viewed is collected to help us improve your shopping experience, but none of this information is personally identifiable.

Email

Our primary means to communicate with customers is email. Although email is quick and convenient, it is possible, under some circumstances, for messages to be read by unauthorized parties. Therefore, any confidential information (such as credit card numbers), should not be sent via email.

Data Retention

The products you order, along with your billing and shipping information, is retained indefinitely for customer support and accounting purposes.

Secure Ordering

Your online credit card transactions are secure with KoalaKitchen.com. We use Secure Sockets Layer (SSL) to encrypt the checkout process. SSL renders information unreadable should anyone attempt to intercept it. Please note that during the checkout process your browser will be forwarded to https://bright.securesites.com/. This is our web hosting provider and we use their SSL server to secure your private information.